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How v7v Handles Your Personal Information

Your account data, payment details, and browsing activity on v7v are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access to our platform depends on your local law and eligible regions.

Data collected only as neededbKash, Nagad, Rocket payment data protectedAccount security via encrypted sessionsRight to request your dataContact us to update or delete
v7v How v7v Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

We keep your account data secure through encrypted connections and access controls that limit which staff can view personal records. Payment data tied to bKash, Nagad, and Rocket transactions is handled through tokenised flows so raw wallet numbers are not stored on our servers. Data retention follows a defined schedule — active account data is kept while your account is open; after closure, records are held only as long as required for financial compliance, then deleted. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies.

Encrypted Sessions

Every login and transaction on v7v runs over an encrypted connection. Your account credentials and payment details are never transmitted in plain text across any session.

Payment Data Isolation

bKash, Nagad, and Rocket payment flows use tokenised references. We do not store your full mobile wallet credentials — only the transaction reference needed for verification.

Retention Schedule

We keep your data while your account is active and for the period required by financial regulations after closure. Data no longer needed under that schedule is deleted on a rolling basis.

Your Access Rights

You can request a copy of your personal data, ask us to correct it, or request deletion by contacting support with your account details. We aim to respond within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your request with your registered account details and we will respond as quickly as we can. You can also raise a concern about how your data is being used at any time.

Team online

Email Support

Send your data request or privacy concern to our support address. Include your registered account email so we can locate your record quickly.

Live Chat

Open the chat window from your account dashboard. Our team can log a formal data request or direct you to the right process on the spot.

Account Settings

Some data — like your contact details and communication preferences — can be updated directly from your account settings without contacting support.

Common Questions About Your Privacy

Here are the questions we hear most often about how v7v handles personal data, cookies, and account information.

We collect your name, contact details, date of birth, and the payment method you use — bKash, Nagad, or Rocket. Device and session data is also logged to secure your account.

We share data only with payment processors like bKash and Nagad to complete transactions, and with service providers who help us operate the platform. We do not sell your data.

Your data is kept while your account is open. After closure, we retain records only as long as financial regulations require, then delete them on a scheduled basis.

Yes. Contact our support team with your registered account email and request a data copy. We will locate your record and respond with the information we hold.

Send a deletion request through live chat or email support. Where no legal retention obligation applies, we will remove your personal data from our active systems.

We use cookies to keep your session active and remember your lobby preferences on mobile. You can adjust cookie settings through your browser, though some features may not work without them.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.